If the scope of the work is clearly definable at the start of a job, clients may choose a fixed price from the menu below. Otherwise a variable time based rate, perhaps with a pre-determined maximum, will apply.
The variable rate is £40 an hour for workshop based jobs or £50 an hour for work undertaken at the client's premises. These rates will be reduced by 10% for invoices settled in full within 7 days. Time is billed in and rounded to 6 minute increments and a minimum of one hour is charged except for remote support. A fee only becomes payable if a resolution to your problem is delivered.
The above rates include 40 miles of travel (e.g. two return trips of 10 miles). Travel beyond that is charged at 40p per mile. Also included with each workshop based job is 30 minutes to deliver, setup and demonstrate the PC with the problem resolved (60 minutes for a new computer delivery).
The following example fixed fees are mainly for work done at the 1ComputerCare workshop assuming payment within 7 days
The above rates do not include parts. No VAT is added to labour charges. To receive a quotation please contact Eugene. The above is supplemental to the Terms of Business. Charges may change in April or October without further notice. Fixed fee jobs will be re-invoiced at the variable rate if unpaid within 7 days. Appointments cancelled with less than 24 hour's notice are £20. Add 3% if paying by card.