Is a bespoke PC customised for the individual more expensive than a standardised product ?
There is not a significant difference in price for the following reasons:
1ComputerCare can obtain trade benefits not available to retail
By selecting each component with knowledge of the individual client’s requirements, the price/performance of that component can be set at an appropriate level. Thus, there is no significant bottleneck component that causes all others to be constrained to less than their potential,
and no over specified one either – hence the cheapest overall product capable of meeting the specifications is used.
By avoiding the day-to-day operating costs that all high street or commercial park stores (brick & mortar outlets) must carry, savings can be passed on.
Is there a penalty in lost warranty ?
No. A full 3 years warranty is in included with all computers. Full terms of warranty
are available on request.
What charges are payable to 1ComputerCare ?
variable depending on how much involvement you choose.
Click here for more details.
Why do you sometimes advise spending more ?
You get what you pay for. Financially it makes no difference to me whether
I supply a fast computer or a slow one, but I know from experience that those
who pay a little more, get a lot more satisfaction from their computer.
Recent versions of Windows are much more demanding than
The ability to run multiple applications
concurrently and fast, is one of those things that one only appreciates after
having the facility - a bit like having broadband rather than dialup speed
If the computer is so slow that it is not a
pleasure to use, it will not get used as much and therefore less benefit will
be derived from each pound spent on it.
Cheaper computers need to be replaced sooner than
more expensive models. Any short term saving is wiped out when the cost is
divided by the number of years of useful service a well specified PC will
Assuming the useful life of the computer is 6
years, spending an extra £50 initially, equates to 69p a month.
Is there a compromise between laptop and tower styles of PC ?
There is: an
All-in-1 mini PC has some of the restrictions and
advantages of a laptop and some of a
What is [optionally] done before a new computer is delivered ?
Check that components are present as ordered and chase late deliveries,
thoroughly test all main hardware components
Transfer e-mail, address book,
photos, music, favourite bookmarks & other documents from old PC
usable hardware from old PC to avoid replacing perfectly good items
activate & configure all ordered software - operating system, office
anti-virus, spam filter, parental control, firewall
Install/update & configure latest versions of free ancillary software – typically this includes:
prevention, detection & removal tools, Popup blocker
Reader, CD/DVD burning and playing tools
Windows Media Player, DirectX, Backup program
library and editing, A second browser
critical updates and security patches to operating system and MS Office
Patch drivers to latest revisions
printer [scanner, copier], webcam and other peripherals bought at the same
Miscellaneous tasks – arrange menus, tune page file, set up
browsers, lock boot sector, create accounts…
e-mail client, set up personalised domain name and e-mail and/or Web
Defragment system disk, benchmark performance and
certify virus free
Is there any penalty in buying through 1ComputerCare ?
Just one: there is no immediate
gratification. Typically, 1ComputerCare bought PCs take about a week to be ordered, assembled, tested and delivered. Picking a computer from a shop gives use of the product immediately (although some configuration is usually necessary – see
above). The requirements analysis that determines the appropriate components to put into a new PC does take time, but the benefits of having the computer designed to suit are realised over the extended years which the computer has a useful life.
What are the benefits of buying through
You get a requirements
analysis to match your likely use to appropriate hardware with a
balanced system resulting.
By using a trade account
1ComputerCare can ensure faster delivery than generally available.
If a problem
arises and the supplier knows that there are future orders that depend upon
their performance currently, they may be more helpful than they would for
What is the 1ComputerCare buying process ?
Initially a requirements analysis is done (either
on-line, on the phone or in person) by asking
non-technical questions about the intended use, the answers to which form the basis of a suggested
technical specification, which is researched,
costed and usually sent 1 or 2 days later, together with
quotation notes. This is then discussed with the
client and any modifications made.
Hardware prices are quoted at cost with any trade discount passed on.
Quotations specify all main components separately and are grouped as main hardware, software,
ancillaries and labour. This makes comparisons with other suppliers
easy, and by not adding any mark up on the hardware, you may be sure
that there is no financial incentive involved in recommending one solution
When ready to order, we just take your cheque, bank or debit/credit card details and
place the order on your behalf. You are free to order yourself, but
the advantages of buying through the trade are forfeited. 1ComputerCare then
orders the ancillary components and tracks their delivery. In order to
minimise the cost of manufacture, the assembly of main components is
usually undertaken by a specialist company following the specification
agreed between 1ComputerCare and the client. They are then able to offer a complete
system warranty, although 1ComputercCare would help with the
details should a claim ever be made.
When the system is received by
1ComputerCare, any extra hardware is installed, software is installed and configured and the
system thoroughly tested.
Status reports are phoned or e-mailed periodically as required. Approximately
a week after ordering, the new computer is delivered to your home with
your own documents, music, photos, e-mail and address books already set up
and ready to use 'out of the box'.
An information sheet is given and the PC is demonstrated.
What happens to my old computer ?
You may put it in your attic ‘just in case’, take it to the nearest land fill site, or, after any components which may be useful installed in your new computer are salvaged, you may choose to add it to the components from which working systems are assembled for donation to
charity. We can recycle
for you too.
Should I buy new, upgrade an existing system or look at the second user market ?
For a discussion without charge or obligation, to establish what is most suitable for you individually,
contact Eugene Gardner at 1ComputerCare.
What next ?
this form for a no obligation