June 2011 Newsletter

Good Day


Many clients will remember my father, Geoffrey Gardner, who often accompanied me on visits and patiently waited while I tried to figure out how to resolve computer issues.  After a long struggle with dementia Father died on 29th May.  There will be a short funeral at Tunbridge Wells Crematorium on Monday 13th June at noon followed by the main commemorative service outdoors at Burrswood on 29th June at 2:30 when his ashes will be interred. 


My latest blog articles are available for your enjoyment by clicking the following links:


When I deliver new computers I offer to dispose of old ones by refurbishing them (at no cost) and gifting them on to folks in straitened times.  I am not able do this via a charity any more so if you become aware of a potential recipient, please do let me know.


A year has passed since my last general broadband review.  If you would like to take advantage of this service which I offer free to existing clients, please let me know.  I will take a few details then report back suggesting a better broadband package if possible.  Note that many people are now able to upgrade to fibre delivery of broadband, offering speeds typically 10 times faster than existing ADSL connections.


I am making small amendments to my Terms of Business that I would like to highlight. 

  • The 7 day prompt payment discount is to be 10% of all labour charges and already included in fixed fee quotes.
  • Although not strictly a change in Terms I will now be adding travelling expenses to invoices where the distance exceeds 40 miles.
  • Under most normal circumstances there will be no charge for loan equipment while I have yours in for repair.


Please remember to let me know when your e-mail or postal address changes.  If you do not want to receive this newsletter (normally two a year) please reply to this with ‘Unsubscribe’ in the subject.



Eugene Gardner.

Web:     http://www.1ComputerCare.co.uk/
E-mail:   Eugene@1ComputerCare.co.uk (preferred)
Phone:   0845 108 0254  (9am - 6pm,  Monday - Saturday)
Mobile:   0776 221 8646 (Only on when mobile)
Offers of appointment times will be held for 24 hours.  Late morning = planned arrival 11:30am  – 1:30pm
Early afternoon = planned arrival 1:30 - 3:30; late afternoon = planned arrival 3:30 - 5:30.
Information and any links contained are provided 'as is' without warranty representation. 
Any prices included are estimates and all work is subject to acceptance of our Terms of Business. 
It is wise to take full verified backup copies of files frequently, and of anything about to be changed.


Please let me know how this page could be improved.