Summer 2014 Newsletter

Six months have now passed since my last newsletter so here’s another for your delight.


Broadband Reviews








Forbidden Access


Please remember that I offer 20% off your next labour charge as a thank you for each recommendation that results in a new client.


If you would like an email address added or removed from the distribution list used to send this newsletter out twice a year, please email Editor@1ComputerCare.co.uk


Free Support

Don’t forget that there is no charge for the first 15 minutes’ remote support each month – ideal for quick questions.


Need a trade ?

Personal recommendation is usually the best advert and my clients include the following trades:




Dance Coach



Energy Assessor

Financial Advisor

Ground Worker

Guest House Host

Interior Designer





Painter & Decorator

Personal Trainer

Piano Tuner

Planning Consultant



Telecoms Engineer




Travel Agent

Web Designer


Please let me know if I missed yours or you need a referral.

Suggestions please

What would you find interesting in this space ? Please make a suggestion to Editor@1ComputerCare.co.uk


Vivienne Everett is eager to visit you and explain it all.  Phone 07899 793895


Roses are #FF0000

violets are #0000FF

Never trust an atom. They make up everything.

A TCP/IP packet walks into a bar, and says to the barman: “Hello, I’d like a beer.” The barman replies: “Hello, you’d like a beer?” “Yes,” replies the TCP packet, “I’d like a beer.”




Here is a 10 question test of your Internet security knowledge by Microsoft.  Answers at the bottom of this page.

I undertake free broadband reviews annually for those signed up.  The alphabetically sorted surname list determines which month this happens.  If you do not receive these please let me know.

Repair of Apple Macintosh and Linux based computers; also iPad and Android tablets, smartphones and other form factors is now at my normal (very reasonable) rates. 

Charity. Please consider donating your computer to Computers4Africa.org.uk who are a Kent based charity dedicated to recycling old equipment.  The only snag is that like all other similar organisations they can only take working computer equipment less than 8 years old.  If you are experiencing  poor performance on your Vista computer, why not let me help you get a new one and give the old one to a school in Tanzania after the data has been erased ?  An alternative may be to upgrade it to Windows 8.1.

Our Folding team are now ranked 481st out of over 220 thousand teams and have cracked the 50 million points barrier – well done all.


If you’re not already donating unused computer time to medical research join us.

Other 1ComputerCare community collaborations seeking volunteers include a Kiva team for micro-loans to entrepreneurs in developing countries.  Also a petition to have pedestrian crossings sited locally – I’d really appreciate your signing this either electronically or wet ink.

Security.  The recent break into Ebay, AOL, Google, and Hotmail customers’ email accounts emphasises the need to maintain unique passwords.  Those who use the same password everywhere need to change them at every site they are used to remain secure. An alternative is to delete unused accounts; this is made easier with help from http://justdelete.me  

Google Mail clients who travel overseas and fail to get access despite the password being entered correctly are urged to employ two factor authentication to alleviate this.  By having a code sent to your phone you can easily confirm you are who you claim to be.  This is only a minor inconvenience the first time it is used as Google will remember the device you are on and not require secondary authentication for further access to be granted from that device.  Or you can tell them about your trusted computer in advance.

There was a lot of press reporting about the Hartbleed ‘bug’ recently.  There is a list of affected major websites at Mashable.  Those concerned about exposing themselves to this potential weakness can install browser based plug-ins such as FoxBleed and ChromeBleed or check each site at Filipoo but as this was only a potential flaw and so well publicised I suggest the risks of compromise are relatively small.

Most people now understand the significant risk of running Windows XP.  As predicted there are already numerous reported attacks – mainly ransomware such as CryptoLocker, where you are forced to pay to have your files unencrypted - targeting the unsupported version of Windows.   I have a client with personal experience of this.  The warning here is NOT to download updates for XP unless you are absolutely convinced of the author’s bone fides.  There are several fake ‘updates’ available that will do the author much more benefit than the owner.  Just to add confusion, Microsoft has released one update themselves, patching Internet Explorer against a known attack vector.

My blog entries for the last six months are fewer than usual as it has been a busy time, but quality compensates.  I encourage you to browse through then leave a comment.

Please take a minute to answer my one question survey at

Almost invariably the first thing I do with a computer in for repair is to remove the hard disk drive and take an image (backup) copy of it as that ensures no [further] loss of documents.  If the disk is part of a µSATA SSD disk, Storage Space, RAID set or otherwise encrypted, my access is limited so the risk of losing data rests even more firmly than otherwise with the owner.  If you don’t currently have at least a backup strategy if not a disaster recovery plan, please let me help save you from the potential pain and expense you are exposed to.

Websites that caught my eye.

Quickly create custom Google Maps online


When you need to find the name of a song


Design from scratch or re-model your home in 3d


Free online PDF Editor & Form Filler


Print the good parts of any web page while skipping ads and other junk


Over 15,000 movies to watch for free on Youtube.  It indexes only full length movies and no trailers, or partial uploads


Free freepost bags to recycle old printer ink cartridges for your favourite charity at


Live stream of Earth viewed from the ISS


Several pointers to make computer life easier for the over 50s


If you try to access the 1Computerare website or blog and get a page entitled “403 Access Forbidden Outside UK” I urge you to let me know as two minutes is all I need to remedy the problem.  It comes about as the total bandwidth used by Russian and Chinese bots would exceed the amount I pay for unless I block them.  This is what caused my website to be off the Net for a week earlier this year.  So I now deny access to anyone I think is outside the UK – but in the world of dynamically assigned IP addresses this is an imprecise science, hence you may occasionally see the 403 holding page.

Here are the answers to the 10 question test of your Internet security knowledge by Microsoft. 



Please forward this to your second best friend.


Best wishes



Your feedback would be appreciated.


Web:         http://www.1ComputerCare.co.uk/
E-mail:      Eugene@1ComputerCare.co.uk (preferred)
Phone:      0845 108 0254   (10am - 6pm  Monday, Wednesday, Friday)

                                                    ( 9am - 5pm  Tuesday, Thursday)  
Appointments held for 24 hours.  Cancellations < 24hrs: £20.  Late morning = planned arrival 11:30am  – 1:30pm
Early afternoon = planned arrival 1:30 - 3:30; late afternoon = planned arrival 3:30 - 5:30.
Any prices included are estimates and all work is subject to acceptance of the Terms of Business. 
You are responsible for your own backups and security. I am happy to advise.